Questions & answers

Frequently Asked Questions

Everything you need to know before you join — clear answers on bonuses, eligibility, security, and fees.

How quickly can I register and get my bonus?

Registration is quick. Once you select your plan, our team reviews your request within minutes. If approved, your subscription is recorded and your cashback bonus is sent by Interac e-Transfer — usually within 24 hours.

What are the eligibility criteria?

You need to be of legal age in your province, a Canadian resident where the service is offered, and able to provide basic details plus a secure bank verification. Full details are on our Eligibility page.

Do you check my credit?

No. We use a secure instant bank verification tool to understand your situation and recommend the right package — not a traditional credit check. Checking your options does not affect your credit score. Learn more in Borrowing With Bad or No Credit.

What welcome bonuses are offered?

Welcome bonuses range from $250 to $1,500 depending on the package you choose. See the full breakdown on the Packages page.

Is Wealth IQ a loan?

No. Wealth IQ is a financial-education membership that includes an upfront cashback bonus, repaid on a simple bi-weekly schedule. We are not a bank or lender, and a membership is not a loan or credit product. See How Wealth IQ Cashback Works.

Is the membership process secure?

Yes. We use current best practices and technologies to protect your personal data throughout sign-up and verification.

Are there any hidden fees?

No. You select your plan and are charged according to the schedule and amounts tied to it. As long as you respect the terms of your subscription, there are no other hidden costs.

How do I choose the right package?

Start with the bi-weekly payment that fits your budget, then pick the matching tier. Our guide Choosing the Right Package walks you through it.

How do I get help?

Email info@wealthiq.ca or use the form on our contact section. Our team replies within minutes during business hours.

Still have questions?

See your options with no obligation, or reach out any time.

Check Your Options