Your privacy matters to us. It is Wealth IQ's policy to respect your privacy and to comply with any applicable law and regulation regarding personal information we may collect about you, including across our website at wealthiq.ca, our subscription portal at signup.wealthiq.ca, and other sites and services we operate.
Information We Collect
We collect information you knowingly and actively provide when you use the Service — for example, when you subscribe to a package, request your cashback, or contact us — as well as information sent automatically by your device when you access the Service.
Log Data
When you visit our website, our servers may automatically log standard data provided by your browser, such as your IP address, browser type and version, the pages you visit, the date and time of your visit, time spent on each page, and technical details about any errors. On its own this may not identify you, but it could be combined with other data to do so.
Personal Information
We may ask for personal information, which can include:
- Name
- Email address
- Date of birth
- Phone / mobile number
- Home or mailing address
- Information needed to send your cashback (for example, the email used for Interac e-Transfer)
Financial Information & Bank Verification
To assess your financial health and recommend a suitable package, we may use a secure instant bank verification (IBV) tool provided by a trusted third party. With your consent, this tool lets us review banking information such as your income and recent account activity. We use this information only to assess your eligibility and to administer your subscription and cashback. We do not perform a traditional credit check, and using the Service does not affect your credit score.
Why We Process Your Information
We only collect and use personal information when we have a legitimate reason to do so, and we only collect what is reasonably necessary to provide the Service. We may collect, hold, use, and disclose information to:
- process your subscription and deliver educational content;
- assess your financial health and recommend a suitable package;
- issue your cashback welcome bonus and administer installment payments;
- contact and communicate with you;
- operate, secure, and improve the Service; and
- meet our legal and regulatory obligations.
We may combine information we collect about you with general information or research data we receive from other trusted sources.
Security of Your Personal Information
When we collect and process personal information, and while we retain it, we protect it within commercially acceptable means to prevent loss, theft, and unauthorized access, disclosure, copying, use, or modification. While we do our best to protect your information, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute data security. We will comply with applicable laws in the event of a data breach.
How Long We Keep Your Information
We keep your personal information only for as long as we need it for the purposes set out in this policy, or as required to meet a legal, accounting, or reporting obligation. When it is no longer required, we delete it or make it anonymous.
Children's Privacy
The Service is intended for adults. We do not aim any of our products or services at children under 13, and we do not knowingly collect personal information about children under 13.
Disclosure to Third Parties
We may disclose personal information to:
- a parent, subsidiary, or affiliate of our company;
- third-party service providers who help us deliver the Service — for example, IT, hosting and data-storage providers, bank-verification and identity-verification partners, payment and e-transfer processors, and analytics or advertising platforms;
- our employees, contractors, and related entities;
- our existing or potential business partners; and
- courts, regulators, and law-enforcement authorities, as required by law or to establish, exercise, or defend our legal rights.
International Transfers
The personal information we collect may be stored or processed where we or our partners and service providers maintain facilities. Where we transfer your information to third parties in other countries, we do so in accordance with applicable law and protect it in line with this policy.
Your Rights & Choices
You may withhold personal information from us, understanding that this may affect your experience of the Service. You can request details of the personal information we hold about you and ask us to correct anything that is inaccurate, out of date, or incomplete. If you previously agreed to receive marketing communications, you may opt out at any time using the unsubscribe link in our emails or by contacting us. If you believe we have breached a relevant data-protection law, contact us and we will investigate; you may also contact the applicable privacy regulator (in Quebec, the Commission d'accès à l'information).
Cookies & Tracking
We use cookies and similar technologies to operate the Service, remember your preferences, and understand how the Service is used. We and our partners may also use tags and pixels (such as Google and Meta tools) to measure marketing performance. You can control cookies through your browser settings, though some features may not work as intended if you disable them.
Limits of This Policy
Our website may link to external sites we do not operate. We have no control over their content or privacy practices and cannot accept responsibility for them.
Changes to This Policy
We may update this policy to reflect changes to our business, accepted practices, or the law. We will post any changes on this page and update the date above. Where required by law, we will seek your consent for new uses of your personal information.
Contact Us
For any question or concern about your privacy, contact us at info@wealthiq.ca or by mail at 6185 Taschereau Blvd, Ste 118 #701, Brossard, QC J4Z 0E4.